🛡️ Primeticks Warranty Policy
At Primeticks, your satisfaction and trust are our top priorities. We proudly offer a 1-Year Primeticks Warranty on all our watches to ensure peace of mind with every purchase.
✅ What’s Covered:
Manufacturing defects in the watch movement, dial, and hands under normal use.
If a covered defect is found, we will repair or replace the watch at no charge (excluding shipping).
❌ What’s Not Covered:
Damage to battery, straps, case, glass, crown, clasp, or bracelet
Water or moisture damage
Damage due to misuse, accidents, external impact, or unauthorized repairs
🔄 Easy Claim Process:
To claim your warranty:
Keep your warranty card and receipt safe.
Contact our support team and send your watch with a brief issue description.
Customers are responsible for delivery charges when sending in the item.
We recommend using insured shipping as we are not liable for items lost in transit.